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TESTIMONIALS |
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I wanted to make you aware of one the companies that I work
with when patients are in need of alternatives for safe patient transfers and wheelchair accessible vans.
The Mobility Center of Virginia have been in business for 20+ years and have a knowledgeable, caring and
stable staff that have been with them for years. The company is locally owned and they have a strong commitment
to the community even in these difficult economic times. Their staff understands this disease and actually
contact me to see how aggressive the disease is so that they are realistic in the product that they provide.
They are very sensitive to our patient’s and family’s needs. They do not sell something to just make a sale.
They carry portable barrier free lifts and can bring it to your patient’s home, your support group or clinic for
an exhibition and to educate. They also sell new and used wheelchair vans and can bring them out to your patient’s home
or to support groups. They are very accommodating.
Several months ago, I had a family who had purchased a barrier free lift from another local dealer and the lift had
broken. That dealer came out to fix the lift and accused my patient’s spouse of tampering with the lift, which never
happened, voiding the warranty. This dealer claimed that the repair of the lift would cost at least $1,000. I asked
the family to contact the Mobility Center of Virginia and ask for them to give an estimate for repair of the lift.
The repair job went from being a $1,000 repair job by the company that installed the lift to a warranty covered repair
job, costing under $200. It also turned out that the family were never given an operators manual on the lift, nor
were they told that the installing company should have provided yearly checkups on the lift. The Mobility Center
of Virginia took care of all of that.
They are the only dealer that I would ever think of purchasing a van from.
Sarah Stein, Patient and Family Services Coordinator ALS Association DC/MD/VA Chapter |
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